Had the opportunity to be a technician again. It’s a nice change of pace from being a administrator all the time. Every once in a while I have to get my head out of the paperwork and politics to keep my skills sharp.
Had a client machine with Windows ME that had a bad motherboard. We were not able to find a motherboard that matched the client’s other hardware, and the client’s chassis would not match standard hardware, so we had to completely rebuild the machine in a new chassis.
I told the client that we could possibly use their old installation of Windows ME with the new hardware so they wouldn’t have to lose any data or applications, but I also informed them that newer hardware, especially PCI-Express motherboards, have issues with older OS’s, so the client may have to upgrade to Windows XP (did I mention, Vista sucks?). It turned out that the upgrade was exactly what had to be done. Windows ME would not even “find” half of the hardware, and constantly BSOD’ed. It behaved decently in Safe Mode however.
The problems didn’t end there. Because WinME would not function properly in normal mode, I could not perform the XP Upgrade easily. XP won’t upgrade properly by booting direcly to the install CD (i.e. it will make you format the hard drive, exactly what I was trying to avoid), and there is no CD-ROM support in Safe Mode, so I had to use an old trick to get the upgrade to work.
I had to yank the client’s hard drive and copy the XP Upgrade disc to the client’s drive, then boot the client’s machine to Safe Mode and run the install. The machine is in great shape now, and the client will be in a good mood. YAY.
Thanks go to Technician “T” for reminding me of that trick quite a bit recently. It’s good to know I still have some modicum of skill and a good group of people working for me.
I hate paperwork and politics.